- 01325 582112
- info@webaheadinternetltd.co.uk
- 2 Trinity Court, Faverdale North, Darlington DL3 0PH
Once our Design team has finished working on your website, you will receive an email with a private link to see it. This link can be accessed from any device – desktop, laptop, tablet, or mobile phone.
If you are happy with the website, we can put it live on the internet for you straight away. All you need to do is email lee@webaheadinternetltd.co.uk and we’ll get right on with it!
If anything on the website is not in a state that meets your expectations or needs, such as outdated content or missing images, we encourage you to provide us with your feedback so we can continue to improve your experience.
Keep reading and we’ll explain how to Submit Feedback.
IMPORTANT: When you submit your feedback you will receive an email to confirm that they have been received. This will also give you the opportunity to add comments to your feedback. Please note that no comments will be read for feedback submissions which are already marked as being ‘Completed’ or ‘Closed’. If you do need to submit more feedback, please enter a new submission.
Simply click on the “Camera Icon” on the widget at the right side of your site and then click on the part of your site that you have feedback for. This will bring up a small window, where you can add details to let us know what it is that you would like changing
Once you’re happy with your comments, click on the “Submit” button to send us your feedback.
Keep reading to find out more about leaving feedback, beginning with Annotations.
Next up, annotating your feedback. If you’d like to do this, select one of the options in the toolbar at the top of the screenshot. You can draw boxes around elements, create arrows to help us, or even draw directly on the page.
Next up, we will discuss adding more detail to your submissions.
If you would like to change an image, you can upload files directly in the window that comes up when you add feedback. Simply click the paperclip and select your file and this will add it to your alteration. Make sure to let us know what you want us to do with the image too!
Once you’re happy with your feedback, click on the “Submit” button. Keep reading to find out what happens next.
Once you have submitted your feedback using the form, your feedback will be added to our queue. We will review your feedback as soon as possible and action any requested changes.*
IMPORTANT: When you submit your feedback you will receive an email to confirm that they have been received. This will also give you the opportunity to add comments to your feedback. Please note that no comments will be read for feedback submissions which are already marked as being ‘Completed’ or ‘Closed’. If you do need to submit more feedback, please enter a new submission.
* We will action any changes which are available within the scope of your purchased product(s). You will still be contacted if some changes were not possible due to additional purchases being required.
If you are struggling with using the feedback widget, you can click the Question Mark icon in the widget to see more details on how each of the features work.
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