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5 ways to say thanks to your customers

When it comes to engaging with your audience on social media, saying thanks is a great way to show your appreciation. Whether that’s for their support during a difficult period or their continued custom, we’ve put together five ways in which you can say thank you on social.

Give somebody a Twitter shout out

Thanking your customers with a shout out makes sense – you can show your appreciation and give them exposure in return. Whether they’ve mentioned you in their latest blog post, placed a particularly large order or sent you a thank you note, you can use social media to show that you’re connecting with your customers on a one-on-one level.

Endorse a client on LinkedIn

If you work with a particular client or supplier on a regular basis, then give them a knee up by endorsing them on LinkedIn. If they’ve been particularly valuable to your organisation, consider writing a recommendation to endorse their skills and expertise – and be sure to link it back to your organisation’s LinkedIn profile for added exposure.

Use milestones to say thanks

Creating special graphics or videos when you hit a particular milestone is a great way to give back – 100, 1,000 and 10,000 are all appropriate follower/like counts to celebrate. If you’re feeling particularly generous, consider running a giveaway to celebrate your social media success – not only will it help you show your followers that you care, but it will open your brand to even more people.

Feature a success story

Expressing gratitude doesn’t have to be done in the form of a thank you note. Featuring a success story on your website’s blog is a great way to show your clients that you value them – and give your business another case study to use when pitching to prospective clients.

Do something fun

A thank you doesn’t have to originate from social media – indeed, you could send a handwritten thank you note, card or message to a client and then ask them to share it on social media and their website. It’s a fun, simple and unique way to show that you care.

Remember that social media is only part of your digital marketing strategy. Starting with a well-designed, SEO-optimised website makes sense. If you’d like to work with Webahead, click here to get in touch for a free quote.


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